[{"@context":"http:\/\/schema.org\/","@type":"BlogPosting","@id":"https:\/\/wiki.edu.vn\/en\/wiki11\/visible-by-verizon-wikipedia\/#BlogPosting","mainEntityOfPage":"https:\/\/wiki.edu.vn\/en\/wiki11\/visible-by-verizon-wikipedia\/","headline":"Visible by Verizon – Wikipedia","name":"Visible by Verizon – Wikipedia","description":"before-content-x4 From Wikipedia, the free encyclopedia after-content-x4 American wireless carrier Visible by Verizon (stylized as v\u02d9s\u02d9ble and also known simply","datePublished":"2022-07-13","dateModified":"2022-07-13","author":{"@type":"Person","@id":"https:\/\/wiki.edu.vn\/en\/wiki11\/author\/lordneo\/#Person","name":"lordneo","url":"https:\/\/wiki.edu.vn\/en\/wiki11\/author\/lordneo\/","image":{"@type":"ImageObject","@id":"https:\/\/secure.gravatar.com\/avatar\/c9645c498c9701c88b89b8537773dd7c?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/c9645c498c9701c88b89b8537773dd7c?s=96&d=mm&r=g","height":96,"width":96}},"publisher":{"@type":"Organization","name":"Enzyklop\u00e4die","logo":{"@type":"ImageObject","@id":"https:\/\/wiki.edu.vn\/wiki4\/wp-content\/uploads\/2023\/08\/download.jpg","url":"https:\/\/wiki.edu.vn\/wiki4\/wp-content\/uploads\/2023\/08\/download.jpg","width":600,"height":60}},"image":{"@type":"ImageObject","@id":"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/2\/2b\/404_store.jpg\/220px-404_store.jpg","url":"https:\/\/upload.wikimedia.org\/wikipedia\/commons\/thumb\/2\/2b\/404_store.jpg\/220px-404_store.jpg","height":"138","width":"220"},"url":"https:\/\/wiki.edu.vn\/en\/wiki11\/visible-by-verizon-wikipedia\/","wordCount":4399,"articleBody":"     (adsbygoogle = window.adsbygoogle || []).push({});before-content-x4From Wikipedia, the free encyclopedia       (adsbygoogle = window.adsbygoogle || []).push({});after-content-x4American wireless carrierVisible by Verizon (stylized as v\u02d9s\u02d9ble and also known simply as Visible) is an American mobile virtual network operator (MVNO) owned by Verizon Communications.[1][2] Visible competes primarily against T-Mobile’s Metro by T-Mobile, AT&T’s Cricket Wireless and Dish’s Boost Mobile as part of the prepaid wireless service provider brands.       (adsbygoogle = window.adsbygoogle || []).push({});after-content-x4Table of ContentsHistory[edit]Customer complaints[edit]References[edit]External links[edit]History[edit]    This section needs expansion with: History. You can help by adding to it.  (August 2021)Visible was launched by Verizon on May 10, 2018 without any prior announcement. At launch, the service was only available by invitation only, and at the time, required users to register via the Visible app or its website. Once registered, Visible would send users a SIM card the next day and once installed, can access the network. In addition, only unlocked phones were available to be used at launch.[3][4]Visible is an all-digital wireless carrier in the United States, offering unlimited text, talk, data, and hotspot, on Verizon\u2019s 4G LTE and 5G NR Networks.[5][6][7][8] It is owned by Verizon and was founded in 2018.[9] The service supports Apple and Android devices.[5] The service is less expensive than Verizon\u2014customers choose which plan they want and pay to receive a month of service. The company’s standard Visible plan may be deprioritized based on network traffic, while the Visible Plus plan includes premium network access that is not deprioritized for the first 50GB.[10]       (adsbygoogle = window.adsbygoogle || []).push({});after-content-x4As of May 2021, Angie Klein is CEO.[11]Visible was named to Fast Company\u2019s Most Innovative Companies list in 2020, and was named Best Telecom Brand by Adweek in 2021.[12] Visible has also won a Shorty Social Good Award for its #VisibleActsofKindness campaign.[13]In June 2022, Visible was rebranded as Visible by Verizon.[14]In November 2022, Visible became part of the Verizon Value organization, led by Angie Klein.[15] The organization is part of Verizon’s Consumer Group and houses its value and prepaid brands, including Tracfone, Straight Talk, Total by Verizon, Safelink, and Verizon Prepaid.[16][17]Customer complaints[edit]The company has faced numerous complaints since its inception related to its lackluster or non-existent customer support, which is only available via chatbot through their Android or iOS app, and social media platforms Facebook and Twitter.[18][19][20][21]  The company has no phone number, and thus no customer support via telephone.[21]   Customer complaints range from weeks long waits for porting in \/ out to complete, SIM \/ eSIM provisioning issues,  loss of service for multiple days, failing to honor promotional deals, and charges to credit cards without services provided.[18][19][22]On April 28, 2021 The Better Business Bureau issued alert posted for the company, citing a pattern of consumer complaints that the company was unresponsive to their request for assistance regarding cellular service and billing and advising consumers to file complaints with the Federal Trade Commission Bureau of Consumer Protection.[20]  The company’s score with the Better Business Bureau is B-, with a rating of 1.38\/5 stars.[20]In a September 20, 2022 article in Fierce Wireless, the company admitted problems with its customer service model.[23]References[edit]^ Choi, Andy (18 August 2019). “What is Visible?”. www.verizon.com (Press release). Retrieved 20 December 2021.{{cite press release}}:  CS1 maint: url-status (link)^ Broida, Rick. “Visible game-changer: $40 per month, no speed cap”. CNET. Retrieved 2021-07-14.^ Shieber, Jonathan; Ha, Anthony (May 10, 2018). “Verizon stealthily launched a startup offering $40-per-month unlimited data, messaging and minutes”. TechCrunch.^ Dano, Mike (May 11, 2018). “Verizon funds new ‘Visible’ app-based provider offering $40\/month unlimited”. Fierce Wireless.^ a b “6 Things To Know Before You Sign Up for Visible”. Clark Howard. 2019-09-04. Retrieved 2021-02-26.^ Broida, Rick. “Visible game-changer: $40 per month, no speed cap”. CNET. Retrieved 2021-02-26.^ “Verizon’s Visible adds 5G, eSIM support”. Fierce Wireless. 9 February 2021. Retrieved 2021-02-26.^ Cipriani, Jason. “Visible adds 5G, eSIM, improves Party Pay plan to prepaid service”. ZDNet. Retrieved 2021-07-14.^ “Why isn’t Visible a Verizon MVNO?”. Android Authority. 2018-05-16. Retrieved 2021-02-26.^ Edwards, Luke; updated, Alex Whitelock last (2022-03-01). “Visible wireless plans guide: coverage, price, and everything you need to know”. TechRadar. Retrieved 2023-03-21.^ “Verizon’s Visible names Angie Klein as CEO”. Fierce Wireless. 26 May 2021. Retrieved 2021-07-14.^ “In a Year of Uncertainty, These Brands Defined Disruption”. Retrieved 2021-02-26.^ “#VisibleActsofKindness – The Shorty Awards”. shortyawards.com. Retrieved 2021-02-26.^ “Verizon gives Visible and Total Wireless a new name”. Wirefly. Retrieved 17 November 2022.^ Furnas, Dawn (2022-11-16). “Verizon launches new organization to encompass value brands”. NJBIZ. Retrieved 2023-03-21.^ “Angie Klein to lead Verizon’s value business”. www.verizon.com. 2022-11-15. Retrieved 2023-03-21.^ Furnas, Dawn (2022-11-16). “Verizon launches new organization to encompass value brands”. NJBIZ. Retrieved 2023-03-21.^ a b “Visible Service, LLC | Complaints | Better Business Bureau\u00ae Profile”. www.bbb.org. Retrieved 2022-11-13.^ a b “Visible Service, LLC | Reviews | Better Business Bureau\u00ae Profile”. www.bbb.org. Retrieved 2022-11-13.^ a b c “Visible Service, LLC | Better Business Bureau\u00ae Profile”. www.bbb.org. Retrieved 2022-11-13.^ a b “Visible | It’s Phone Service. In An App”. www.visible.com. Retrieved 2022-11-13.^ “Visible is rated “Bad” with 1.4 \/ 5 on Trustpilot”. Trustpilot. Retrieved 2022-11-13.^ Hardesty, Linda (2022-09-20). “Visible acknowledges customer service problems”. Fierce Wireless. Retrieved 2022-11-13.External links[edit]     (adsbygoogle = window.adsbygoogle || []).push({});after-content-x4"},{"@context":"http:\/\/schema.org\/","@type":"BreadcrumbList","itemListElement":[{"@type":"ListItem","position":1,"item":{"@id":"https:\/\/wiki.edu.vn\/en\/wiki11\/#breadcrumbitem","name":"Enzyklop\u00e4die"}},{"@type":"ListItem","position":2,"item":{"@id":"https:\/\/wiki.edu.vn\/en\/wiki11\/visible-by-verizon-wikipedia\/#breadcrumbitem","name":"Visible by Verizon – Wikipedia"}}]}]