Certified IT consultant-Wikipedia

Certified IT consultant ( English Certified IT Business Consultant ) is an advancement training at the master level according to the IT advanced training regulation (Ordinance on vocational training in the field of information and telecommunications technology). In the training structure of the Chamber of Commerce and Industry, the certified IT consultant is one of the operational professionals.

Certified IT consultants are usually active in management consultancy and are responsible for the successful and profitable handling of consulting and customer projects. For example, they develop innovative IT-supported industry solutions and realize customer benefit.

One of the tasks of the certified IT consultant is to acquire consulting orders, create and negotiate offers, to record customer requirements and to implement them in concepts. He is responsible for securing customer loyalty and the specific design of change processes in customer companies. A certified IT consultant also accompanies introductory projects to customers in close cooperation with other specialists and participates in project management. He continues to plan consulting projects that he conducts and leads under his own responsibility. His tasks include project controlling and information about customers and superiors about the course.

Content of the training according to the IT advanced training regulation [ Edit | Edit the source text ]

Employee management and personnel management [ Edit | Edit the source text ]

The trainee is taught knowledge in the field of human resources as part of IT training. This includes the subject areas of personnel planning and selection (personnel requirements determination, planning of personnel recruitment, personnel selection talks, selection and hiring of employees, work and training yield design), employee and team management (employee assessment, management methods and techniques, motivation of employees, promoting professional development, conflict resolution , Leading of teams) and qualification (qualification requirements determination, qualification concepts, planning and organizing qualification measures, instruction and coaching, working together with responsible bodies, educational institutions and vocational schools). Another component of the training is the topic of labor law, in which the application of the works constitutional law, Vocational Training Act and the tariff law, taking into account occupational safety regulations and working time regulations, taking into account legal provisions in the personnel deployment of external companies, in particular the employee transfer law, the application of provisions of the social security and Severe disabled rights and the end of work and training relationships, create certificates.

IT-specific specialist tasks [ Edit | Edit the source text ]

The IT-specific specialist tasks of an IT consultant include the business process analysis, the preparation of offers, IT project controlling and product marketing.

The business process analysis includes the assessment of IT systems and solutions from the cost/benefit aspects, the selection of IT solving procedures, the evaluation of corporate decisions from the legal aspects and the integration of customer requirements into the respective business process to be modeled.

Creating the offer includes the merging of data from various sources, the implementation of actual analyzes, identifying possible causes of problem, developing alternative procedures and solutions, the cost/benefit analysis of a project project and creating templates for make-or-Buy -Decisions.

The IT project controlling includes creating project plans, the use of controlling instruments, in particular for monitoring budgets, appointments and quality goals, planning suitable activities to avert risks and the integration of IT solutions into existing customer environment.

Product marketing includes the preparation and structuring of facts with regard to the objective and target group, the recognition of interests and ideas of the committees and departments involved in the project, provide information on the bodies and departments involved, components of the qualification content, prepare and carry out presentations as well as the presentation Market the products in the customer’s environment.

Exams according to the IT advanced training regulation [ Edit | Edit the source text ]

The goals and content of the exams of the tested IT consultant are recorded in § 14, § 15 and § 16. The exams are divided into written and oral.

The written exams consist of an exam with profile-specific IT specialist tasks (situation tasks 1 to 3), employee management and personnel management (situation tasks 1 and 2) and a written project documentation with a scope that is determined by the responsible IHK (usually max. 30 pages and Max. 20 pages of appendix). The written exams are a prerequisite for admission to the oral discussion.

The oral exams consist of the presentation of the project and two technical discussions (one for the project, a written examination for employee management and personnel management, similar to a role -playing game).